Welcome to your Attendant Guide!
This guide will walk you through everything you need to know to use our laundry management system like a pro.
Section Overview
1. Get Started:
Home Screen Overview - Your Dashboard
2. Customer:
Creating Orders (Existing & New)
3. Order Lookup:
Searching for Orders
By Order Number, Name, or Phone
Filtering by Year and Month
Viewing Current and Pending Orders
4. Order Pickup:
Managing Pickups & Deliveries
5. Laundry:
Overview of Today's Orders
Viewing Order Details & Status (Number of Bags, Bin Location, etc.)
6. Dry Cleaning:
Overview of Dry Cleaning Orders
Viewing Order Information (Customer, Items, Dates, etc.)
Updating Order Status
7. Register:
Point-of-Sale Functions
Categories & Transactions
Offering Discounts
Manual & Transaction Refunds
8. Frequently Asked Questions (FAQ):
Common Questions & Answers for Attendants